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Exchange and Return
EXCHANGE To exchange an item for another, either by size / color the client has 15 days to do it. Send the item you want to change in the same box in which your order arrived. Attach the adhesive label with pre-printed address in your order and send it using the CTT company, paying...
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Sale Terms and Conditions
ITEM AVAILABILITY Any order of items is subject to availability of the same , and, in the absence or difficulty of supply , the customer is entitled to a refund of any amount paid. CONDITIONS OF RETURN / EXCHANGES To make an exchange or to return an item...
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Frequently asked questions
Some items or sizes are no longer available in the store. Will they be replaced ? You can always send us an email ( info@mrsjay.pt ) to confirm that the item has a stock break or will be replaced soon. What are the operating hours of the online...
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