CLIENT SUPPORT

Exchange and Return EXCHANGE To exchange an item for another, either  by size / color the client has 15 days to do it. Send the item you want to change in the same box in which your order arrived. Attach the adhesive label with pre-printed address in your order and send it using the CTT company, paying... Know more
Sale Terms and Conditions   ITEM AVAILABILITY Any order of items is subject to availability of the same , and, in the absence or difficulty of supply , the customer is entitled to a refund of any amount paid. CONDITIONS OF RETURN / EXCHANGES   To make an exchange or to return an item... Know more
Frequently asked questions Some items or sizes are no longer available in the store. Will they be replaced ?     You can always send us an email ( info@mrsjay.pt ) to confirm that the item has a stock break or will be replaced soon.   What are the operating hours of the online... Know more
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